Business Automation Services That Give London Small Businesses Their Time Back
Running a small business in London is tough enough without drowning in repetitive tasks. While you're manually responding to reviews at 10pm or chasing unpaid invoices for the third time this week, your competitors are using AI-powered automation to work smarter, not harder.
What if you could reclaim 23 hours every single week? That's not a pipe dream – it's exactly what our business automation services deliver for London businesses just like yours.
23 hrs
Saved weekly
£97
Starting price
5-7 days
Setup time
Stop Losing 23 Hours Every Week to Repetitive Tasks
The Hidden Cost of Manual Business Operations
Let's be honest – you didn't start your business to spend Friday nights copying and pasting review responses. Yet here you are, along with 87% of London small business owners, wasting nearly three full working days each week on tasks that could run themselves.
Think about it. Every manual invoice you create, every appointment you schedule by phone, every review you personally respond to – it's time stolen from growing your business. Time you could spend with family. Time you could invest in new ideas.
The real kicker? Your customers expect instant responses. When someone leaves a review on Google, they notice if you take three days to reply. When they want to book an appointment at midnight, they'll go to your competitor who offers online booking.
What Could You Do with an Extra 3 Days Per Week?
Imagine having Tuesday, Wednesday, and Thursday completely free from admin tasks. Our London clients tell us they use their reclaimed time to:
- ✓Actually take weekends off (revolutionary, we know)
- ✓Develop new products or services
- ✓Spend quality time with customers
- ✓Plan strategic growth instead of fighting fires
- ✓Remember why they started their business in the first place
This isn't fantasy. It's what happens when you automate the right processes with the right partner.
AI-Powered Automation Services Built for London Businesses
We're not talking about clunky, one-size-fits-all software here. Our business automation services use cutting-edge AI to create custom solutions that work exactly how your London business needs them to.
Review Response Automation
Never Miss Another Customer Review
Setup from
£97
Your online reputation is everything. But manually monitoring and responding to reviews across Google, TripAdvisor, and social media? That's a full-time job you don't have time for.
Our review response automation:
- •Monitors all your review platforms 24/7
- •Responds instantly in your brand's voice
- •Flags urgent issues for personal attention
- •Turns happy customers into repeat buyers
- •Handles negative reviews with empathy and professionalism
Real example:
The Crafty Fox in Islington now responds to 100% of reviews within 2 hours, up from 30% in 2 weeks. Their Google rating jumped from 4.2 to 4.7 stars in just 60 days.
Time saved: 3-5 hours/week
Appointment Booking Automation
24/7 Booking Without the Hassle
Setup from
£197
Your customers want to book appointments at their convenience, not yours. That means 11pm on a Sunday or 6am before work. Are you really going to answer the phone then?
Our appointment booking automation:
- •Accepts bookings 24/7 through your website
- •Sends automatic confirmations and reminders
- •Manages cancellations and rescheduling
- •Syncs with your calendar in real-time
- •Reduces no-shows by up to 70%
Setup time: 3 hours. Time saved: 8+ hours/week minimum.
Time saved: 8+ hours/week
Customer Service Chatbots
Instant Answers, Happy Customers
Setup from
£297
"What time do you close?" "Do you deliver to N1?" "Is parking available?" These questions eat up hours of your day, yet customers expect instant answers. Our AI chatbots handle the repetitive queries so you can focus on the complex ones that actually need your expertise.
Our customer service chatbots:
- •Answers FAQs instantly, 24/7
- •Captures leads while you sleep
- •Books appointments directly
- •Escalates complex issues to you
- •Learns from every interaction
Unlike those annoying chatbots that frustrate everyone, ours actually help. They're trained on your specific business, understand context, and know when to hand over to a human.
Time saved: 10+ hours/week
Invoice & Payment Automation
Get Paid Faster, Chase Less
Setup from
£247
Chasing payments is nobody's idea of fun. Yet UK small businesses spend an average of 6 hours per week on invoice-related tasks. That's 312 hours a year of unproductive, frustrating work.
Our invoice & payment automation:
- •Creates and sends invoices automatically
- •Follows up on overdue payments (politely but persistently)
- •Accepts multiple payment methods
- •Reconciles payments with your accounts
- •Sends thank you notes to prompt payers
Results:
Our clients see 45% faster payment times and 90% fewer late payments. That's better cash flow without the awkward phone calls.
Time saved: 6+ hours/week
Real Results for Real London Businesses
Case Study: How a Shoreditch Restaurant Saved 15 Hours Weekly
Maria owns Bella's Kitchen, a 40-seat Italian restaurant in Shoreditch. Like many restaurant owners, she was drowning in admin work:
- • 2 hours daily managing bookings by phone
- • 1 hour responding to reviews (when she remembered)
- • 3 hours weekly on staff scheduling
- • Countless interruptions during service
We automated:
- ✓Online booking system with table management
- ✓Review response system trained on her warm, personal style
- ✓Staff scheduling with shift swapping
- ✓FAQ chatbot for delivery and dietary queries
Results after 30 days:
- →15 hours saved per week
- →40% increase in bookings (24/7 availability)
- →100% review response rate
- →4.3 to 4.8 Google rating improvement
- →Maria took her first weekend off in 2 years
"I finally remember why I opened a restaurant – to cook amazing food, not to answer phones all day!"
- Maria, Bella's Kitchen
Why London Businesses Choose Feral Online
Local and Personal
We're based in London and meet you face-to-face. No offshore call centres or chatbots when you need help.
Plain English Only
We explain everything in terms you'll understand. No jargon, no confusion, just clear communication.
Small Business Prices
Our automation services start at just £97 – less than minimum wage for the hours you'll save.
We Teach, Not Just Do
We show you how everything works so you're never dependent on us. Your business, your control.
Our Simple 3-Step Automation Process
Free Automation Audit (15 Minutes)
Book a quick chat (in-person or virtual) where we:
- ✓Identify your biggest time wasters
- ✓Calculate potential time savings
- ✓Show examples from similar businesses
- ✓Give you a clear automation roadmap
- ✓No sales pressure, just helpful advice
Custom Solution Design
Once you're ready to proceed, we:
- ✓Design automations specific to your needs
- ✓Use your brand voice and style
- ✓Integrate with your existing tools
- ✓Test everything thoroughly
- ✓Keep you involved at every step
Setup & Training
Launch day isn't goodbye day. We:
- ✓Set up all automations on your systems
- ✓Train you and your team
- ✓Provide video guides for reference
- ✓Monitor performance for 30 days
- ✓Offer ongoing support when needed
Most automations are live within 5-7 days. You'll see time savings from day one.
Automation Pricing That Makes Sense
We believe in transparent pricing. No hidden fees, no confusing packages, just honest costs for honest value.
One-Time Setup from £97
Review Response System
£97setup
- •All major review platforms
- •Custom response templates
- •Sentiment analysis
- •Manager alerts
- •30-day support
Appointment Booking System
£197setup
- •Online booking widget
- •Calendar integration
- •Automated confirmations
- •Reminder system
- •Staff scheduling
Customer Service Chatbot
£297setup
- •Custom training on your FAQs
- •Lead capture forms
- •Appointment booking
- •Smart escalation
- •Monthly improvements
Invoice Automation
£247setup
- •Invoice generation
- •Payment reminders
- •Multiple payment options
- •Basic reporting
- •Accounting integration
Monthly Management from £27
After setup, optional monthly management keeps everything running smoothly:
- ✓Performance monitoring
- ✓Response updates
- ✓New feature additions
- ✓Priority support
- ✓Monthly reports
Most businesses save the monthly fee in just 2 hours of reclaimed time.
Start Automating Today - Free 15-Minute Demo
Ready to stop wasting 23 hours every week? Let's show you exactly how automation will transform your specific business.
Book your free demo now:
- ✓See real automation examples
- ✓Get time-saving calculations
- ✓Ask all your questions
- ✓Receive a custom automation plan
- ✓No obligation, no pressure
Available for in-person demos across London: Shoreditch, Camden, Islington, Westminster, and more.
Frequently Asked Questions
Q: Is automation suitable for very small businesses?
A: Absolutely! Even one-person businesses save 10+ hours weekly. Our most affordable automation (review responses) costs just £97 to set up and saves 3-5 hours per week. That pays for itself in under a week.
Q: Do I need technical knowledge to use these automations?
A: Not at all. If you can use WhatsApp, you can use our automations. We handle all the technical setup and train you in plain English. Most clients are confidently using their automations within an hour of training.
Q: How long does implementation take?
A: Most single automations are live within 3-5 days. A complete automation package typically takes 7-10 days. You'll start saving time from day one as we implement each system.
Q: What if I need help after setup?
A: We're based in London and always here to help. Quick questions are free forever. For ongoing support, our £27/month management package includes unlimited help, updates, and improvements.
Q: Can automations integrate with my existing tools?
A: Yes! We work with most common business tools including Google Workspace, Microsoft 365, QuickBooks, Xero, Square, and many more. We'll confirm compatibility during your free consultation.
Q: What makes you different from other automation companies?
A: We're the only London-based automation company that combines AI expertise with small business understanding. We offer in-person service, transparent pricing starting at £97, and we teach you to manage your own automations. No lock-in, no confusion, just time saved.
Q: How do I know if automation is right for my business?
A: If you spend more than 5 hours per week on repetitive tasks, automation will transform your business. Book a free 15-minute consultation and we'll calculate exactly how much time you could save. No obligation, just helpful advice.
Don't let another week slip away in a blur of admin tasks. Your business deserves better. You deserve better.
Take action today: Book your free automation audit and discover how to reclaim 23 hours every single week.
Book Free Demo - Start Saving Time TodayFeral Online - Business Automation Services London
Making AI work for small businesses since 2025